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Frequently Asked Questions (FAQ)

 

Answers to many frequently asked questions can be found in the House Rules.



Do I have to complete a registration form?
[House Rules, page 4]

1. Registration: Each Resident must complete a registration card available at the Resident Manager's Office within seventy-two (72) hours of occupancy. This registration includes occupancy, emergency, pet, and vehicle data. Each resident shall be issued a vehicle parking sticker or stickers that shall be displayed on the rear bumper, driver's side. Residents are responsible for keeping registration information current. Non-resident Owners shall provide the Resident Manager with the name and address of the local (on-island) agent who shall be their representative on all matters related to the Apartment. Upon registration, the Resident Manager's Office shall insure that Owner Resident has a copy of the current House Rules, and, in the case of a Tenant, obtain an acknowledgment in writing of such receipt from the Owner. As soon as they become available, revised copies of the House Rules shall be sent to all Residents, and Non­resident Owners.

 


 

When is trash collection?
[House Rules, pages 11-12]

 

  • Phase 1 - Monday and Thursday morning
  • Phase 2 and Phase 3 Buildings 31, 32, 39 - Monday and Thursday morning
  • Phase 4 and Phase 3 Building 33, 34 - Wednesday and Saturday morning
  • DO NOT place your trash out before 6:00pm the night before
  • The bulky item pickup service DOES NOT service Puu Alii. You are responsible to dispose of your bulky items. See the Department of Environmental Services and Programs for recycling and bulky item drop-off facilities.
  • Please contact the following organizations to schedule a pickup

10. Trash Collection: All Residents shall wrap and bag all trash so that is does not spill or drain in handling or disperse in any trash container or dumpster. Empty boxes must be flattened and tied together prior to disposal in trash receptacles. Bagged garden rubbish shall be cut and bagged to conform with City & County regulations. In addition, no large items may be placed at curbside in Phase I (except bulky items below); in any trash enclosure within Phases II and Ill; or in any dumpster within Phase III and IV. Residents shall take all such large items to the dump or shall arrange for pickup by the City and County Refuse Collection Division. Bulky Items shall be placed for pickup between 6:00 p.m. the night before collection, and 6:00 a.m. the day of collection, and shall be properly marked and placed on the curb.

Phase I: Trash is collected each Monday and Thursday at about 6:00 a.m. Trash shall be placed at curbside between 6:00 p.m. the night before collection and 6:00 a.m. on the day of collection. All trash placed at curbside shall be in containers or in tightly tied bags. Residents occupying an Apartment with no garage are assigned a trash container in a designated kiosk. All trash shall be placed in the designated container. No bags or boxes may be used to supplement the containers in the kiosk, but properly tied trash bags may be placed at curbside during the designated pick up hours. All such bags shall be kept indoors until proper pick up times. Residents are responsible for placing their containers curbside for collection and for returning them to their garages or kiosks. Failure to follow these rules may result in a fine and/or loss of kiosk access.

Phase II and Buildings 31, 32 and 39 in Phase III: Trash is collected on Monday and Thursday at about 6:00 a.m. All trash shall be bagged and tied to prevent spilling. Containers are not to be removed from the trash enclosures at any time. Any trash that cannot fit into the containers may be placed into the enclosures only between 6:00 p.m. the night before collection, and no later than 6:00 a.m. the day of collection. All such bags shall be kept in the Apartment or Garage until proper pick up times.

Phase IV and Buildings 33 and 34 in Phase III: Trash is collected each Wednesday and Saturday at about 6:00 a.m.. All trash shall be bagged and tied to prevent spilling. No trash shall be placed on the ground by the dumpster, even if the dumpster is full.

14. Recycling: At present there is no formal recycling program within the Community. We encourage residents to take materials such as paper, cardboard, aluminum cans, plastic, and glass to He'eia Elementary School or Ben Parker Elementary School for recycling.

The Kailua High School recycling program has been discontinued.


 

Where can I park my vehicle?
[House Rules, page 7 - 9]

1. Registration: All vehicles parked on Pu'u Ali'i Community property shall have current license plates and safety inspection or be subject to tow from Property. All residents shall provide the Resident Manager's Office with the Owner's Name, Make, Model, Year, License Number, and residential parking location (Parking Stall) for all vehicles owned and regularly operated by the Resident. A Pu'u Ali'i/Poha Kea Point registration sticker, provided by the Resident Manager's Office during registration, shall be affixed to the driver's side of the rear bumper of the vehicle being registered.

2. Speed Limit: The maximum speed limit is 15 mph on all roads within the Community except where a lower speed limit is posted. Speeding shall not be permitted within the Community and Residents are encouraged to notify the Resident Manager's Office when such violations occur.

3. Resident Parking: Residents may park only in their garage, carport or assigned parking stalls. Parked vehicles may not extend into any portion of the roadways or sidewalks. Water craft, non-vehicular and personal items shall be stored either within an enclosed garage or outside the Community. Trailers or items on trailers are prohibited from being stored in carports or parking stalls. Resident vehicles in Guest Stalls are subject to tow, with the following exceptions:

a. When Residents use the Recreational Facilities not located within the Phase in which they live.

b. When a Resident's assigned space is illegally occupied and the Resident Manager's Office has been notified.

c. When Pu'u Ali'i Maintenance activities or other vehicles, such as a moving van, temporarily prevent access to the Resident's assigned parking space(s).

4. Stall Rental: Residents with more vehicles than assigned stalls may rent non-assigned stalls from the Community Association when available. Contact the Resident Manager's Office for information.

5. Guest Parking: Guests shall park only in stalls marked "Guest." The time limit for parking in "Guest" Stalls is six (6) hours. Parking in "Guest Stalls" is prohibited every day between 2:00 a.m. and 6:00 a.m.. These rules may be waived if a registered Resident provides the Resident Manager's Office or Contract Security with the Guest's vehicle information and location. In such cases, a numbered Guest Parking Pass shall be issued to the Resident by the Resident Manager's Office. Contract Security personnel may approve a waiver for the current night only. All requests for waiver of more than one night shall be submitted to the Resident Manager's Office during working hours. The Resident Manager shall limit or disallow any waiver that results in the abuse or repetitive use of the waiver rule. Visitors, Guests, or Home Sitters occupying an Apartment during a Resident's absence shall park in that Apartment's assigned Parking Stall. Vehicles in violation of any of these parking rules may be towed at the Owner's expense. If a Resident provides the Resident Manager's Office with a signed, standard indemnification towing authorization to remove offending vehicles from his or her assigned Parking Stall, the offending vehicle(s) shall be towed.

6. Prohibited Parking: Vehicles found parked in prohibited areas shall be towed. Parking is prohibited on any roadway or turn-around, on any sidewalk, in any landscaped area, or in any area specifically marked "No Parking."

7. Vehicle Maintenance: Vehicle repairs and modifications other than washing, cleaning, adding but not changing fluids, and similar routine maintenance shall be performed within an enclosed garage or outside the Community. To minimize water use, vehicle washing must be accomplished with a quick-shutoff hose nozzle.

8. Removal: Vehicles that are determined to present a hazard to the Property or its Occupants, are abandoned, inoperable, disabled, or are used exclusively for storage for more than thirty (30) days shall be subject to citation and/or removal from the Property at the apartment and/or vehicle Owner's expense.



How do I reserve the Pavilion, Picnic Area, or Poha Kea Point Conference Room?
[House Rules, pages 12 - 13]

4. Pavilion Reservations: Reservations for pavilion use shall he submitted to the Resident Manager's Office at least one (1) week in advance. The Resident Manager's Office shall coordinate scheduling. Pavilions may be reserved Monday through Friday from 8:00 a.m. to 10:00 p.m. only, except that no reservations may be made for any of the Holidays listed in the definitions. Only one reservation per Pavilion shall be permitted - exceptions to be coordinated by the Resident Manager. No reservation shall extend beyond four (4) hours duration. Reservations may only be made by registered adult Residents, who shall agree in writing to be responsible for any damages and compliance with all rules. A refundable security deposit of $25.00 shall be posted with the Resident Manager's Office at least one (1) week prior to the party. Failure to post the required deposit shall result in forfeiture of the reservation.

The Pavilions shall be reserved if there are to be more than eight (8) people in any group that shall be using the tables in the Pavilions. The Resident Manager's Office reserves the right to refuse Pavilion reservations, subject to appeal to the Board of Directors. Parties with children under the age of fourteen (14) shall be chaperoned by a responsible adult.

The Resident hosting the party shall be responsible for all cleanup. In the event that cleanup and damages exceed the deposit, the Owner of the Host's Apartment shall be assessed the additional amount. Only the covered Pavilion area adjacent to the pool may be reserved. Ifspace is available, other Residents may use the Pavilion area. Amenities other than the covered Pavilion Areas shall remain available to Residents for use while the private parties are in progress.

PCA Board Meetings, AOAO Board Meetings and PCA and AOAO Committee Meetings are exempt from the written agreement and deposit requirements defined above.

5. Picnic Area: The Picnic Area, which includes the barbecues and tables near the Pu'u Ali'i Pavilion, is available for use from 8:00 a.m. to 10:00 p.m. daily. The area shall be cleaned and secured by 10:00 p.m. The Resident hosting the picnic or party shall register with the Resident Manager's Office prior to using the picnic area. The Resident hosting the picnic or party is responsible for all cleanup and/or damage. If the picnic or party is rained out, the party may not be moved to the covered Pavilion or to the Pool Area. In addition, the limitation of not more than eight (8) Guests per Apartment for use of the pool applies no matter how many Guests are at the picnic or party.

6. Poha Kea Point Conference Room: The Poha Kea Point Recreation Pavilion Conference Room requires a separate reservation made in the same manner as for the Pavilions. Reservations may be made to include both the Pavilion and the Conference Room. All rules defined above for Pavilion reservations and use apply to the Conference Room as well.

7. Classes: No one may conduct any classes on Community Property (Common Elements) without specific, prior approval in writing of the PCA Board of Directors or the Resident Manager's Office as its representative. No for-profit classes will be approved under any circumstances.



Can I have pets?
[House Rules, pages 5 - 7]

Please see the House Rules for details regarding pets.

 


 

What are the rules for air conditioners?

  • Please refer to your Phase's Architectural Standards for air conditioning guidelines and restrictions. You must submit a proposal to your Phase's board of directors prior to installation.
  • There is no approved list of brands or models.


 

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